A five step strategy to a new kind of business

Umair Haque wants to change business from the inside out, by changing its very DNA, through a kind of moral re-armement based on the recovery of meaning. He rarely said it better than here.

Below a liberal selection of the best quotable material, the subtitles are mine.

Umair Haque:

1. The crisis is systemic

“The first step in building next-generation businesses is to recognize the real problem boardrooms face – that we’ve moved beyond strategy decay. Building next-gen businesses depends on recognizing that they are not about new business models or even new strategies.

The stunningly total meltdown we just witnessed in the investment banking sector – the end of Wall St as we know it – was something far darker and more remarkable. It wasn’t simple business model obsolescence – an old business model being superseded by a more efficient or productive one. The problem the investment banks had wasn’t at the level of business models – it had little to do with revenue streams, customer segmentation, or value propositions.

And neither was it what Gary Hamel has termed “strategy decay” – imitation and commoditization eroding the returns to a once-defensible strategic position, scarce resource, or painstakingly built core competence.

It was something bigger and more vital: institutional decay. Investment banks failed not just as businesses, but as financial institutions that were supposedly built to last. It was ultimately how they were organized and managed as economic institutions – poor incentives, near-total opacity, zero responsibility, absolute myopia – that was the problem. The rot was in their DNA, in their institutional makeup, not in their strategies or business models.

The point is this: the central challenge 21st century boardrooms must face is not reinventing strategies, or business models, but reinventing businesses as institutions.

2. The global system is failing

The centuries-old institutions of orthodox capitalism cannot support the transition to a hyperconnected global economy. They are increasingly unable to allocate capital efficiently, much less grow it productively. And so what we are seeing nothing less than the wholesale deconstruction of the global financial and economic system.

Who’s going to reconstruct it? We are. By bringing new DNA to a table packed with crony capitalists, CEOs more concerned about their cash-outs than the companies they captain, and agitpropagandists thinly disguised as so-called arbitrageurs.

3. New Organizational DNA is required

The third, simplest, and most fundamental step in building next-generation businesses: understanding that next-generation businesses are built on new DNA, or new ways to organize and manage economic activities.

Think that sounds like science fiction? Think again. Here are just a few of the most radical new organizational and management techniques today’s revolutionaries are already utilizing: open-source production, peer production, viral distribution, radical experimentation, connected consumption, and co-creation.

The need for new DNA is the most visceral lesson of the macro crisis – and it’s why we’ve been discussing many of the radical innovators above in painstaking detail over the last few months.

So how do the rest of us begin reinventing yesterday’s tired, stale DNA?

4. What does the new DNA consist of

We need no less than better corporate governance, a working shareholder democracy, a recognition of what capital really is (and isn’t), radically more enduring incentives – aligned with outcomes that actually matter to people – the capacity to trust and be trusted, more accurate and timely reporting, strategy that creates authentic value instead of just shifts numbers around, and business models that can yield sustainable growth.”

5. Re-introducing Meaning back into business

“The fifth, final, and most difficult step in building next-generation businesses is this: we have to put the meaning back into business.

For too long, business has been meaningless: a passionless, soul-crushing game of ripping the next guy’s head off, to attain a short-lived competitive advantage – often simply balanced out by someone else’s disadvantage – in order to score points on an illusory scoreboard of “shareholder value creation”.

That toxic recipe cannot power global economic growth in the 21st century. When your market cap, for example, can be utterly vaporized in a matter of days, it’s a stark reminder that shareholder value is a videogame – and it is human outcomes that make work meaningful.

This final step – rediscovering meaning in the work we do – isn’t just the most difficult to come to grips with. It’s also the most critical – because though the other steps are necessary, they’re not sufficient. Without a deeply felt – and a powerfully lived – sense of meaning, every business will devolve to what the investment banks became: machines engineered with relentless precision to destroy long-run value, often implosively so.”

4 Comments A five step strategy to a new kind of business

  1. AvatarMichael Wolff

    Michel, your theories on new business models are brilliant. Of course, I would say that because we are building “ki work” – a platform to support global virtual outsourcing businesses (sourceforge for online workers for any business process) based on p2p and chaordic principles. still in beta, but it’s well on its way to being established.

    michael wolff – ceo
    http://ki-work.com
    http://ki-work.com/blog

  2. AvatarJo

    Hello Michel, good to meet your and find your blog. I hope your prognosis comes true.

    My question is “who is moving in that direction”?

  3. AvatarMichel Bauwens

    well again, the prognosis is from Umair.

    My own observation is that more and more people are using capitalist formats while subverting their logic (making money with money) and instead putting social goals ahead, think of fair trade, social enterpreneurship and such.

    But my own belief is that we should not wait for such type of business reforms, as they will only change through pressure and competition from civil society itself.

    Hazel Henderson also writes:

    “Three decades of socially responsible investing which screens out the worst of these excesses has proved successful in providing reliable returns (www.socialfunds.org, http://www.socialinvest.org). Research analysts, including Innovest, KLD, Calvert, Trucost and many others, report on companies’ social, environmental and ethical governance performance (all at http://www.ethicalmarkets.com). Sustainability metrics beyond money-based GNP/GDP and conventional economics use multi-disciplinary, systems approaches to overall quality of life, happiness and ecological footprints (e.g., http://www.calvert-henderson.com). Triple bottom line accounting, pioneered by the Amsterdam-based Global Reporting Initiative is used by over 600 global companies to report their social, environmental and governance performance as well as profitability. All these new statistical reforms constitute the greatest revolution in accounting since the invention of double-entry bookkeeping in the Renaissance. All these reforms of markets, economics and accounting accelerated after Enron and are now growing even more rapidly in response to Wall Street’s downfall, leaving the Chicago Boys in the dust. Meanwhile, local “green” economies are flourishing, creating local currencies, alternative liquidity networks, online community credit facilities and barter systems, reported by the Schumacher Society (www.smallisbeautiful.com).”
    (http://www.ethicalmarkets.com/?p=873)

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