What happens with city officials think outside the box and empower and trust in citizens?

By ANTANAS MOCKUS

“BOGOTÁ, Colombia — Between 1995 and 2003, I served two terms as mayor of Bogotá. Like most cities in the world, Colombia’s capital had a great many problems that needed fixing and few people believed they could be fixed.

As a professor of philosophy, I had little patience with conventional wisdom. When I was threatened by the leftist guerrilla group known as FARC, as hundreds of Colombian mayors were, I decided to wear a bulletproof vest. But mine had a hole cut in the shape of a heart over my chest. I wore that symbol of confidence, or defiance, for nine months.

Here’s what I learned: People respond to humor and playfulness from politicians. It’s the most powerful tool for change we have.

Bogotá’s traffic was chaotic and dangerous when I came to office. We decided the city needed a radical new approach to traffic safety. Among various strategies, we printed and distributed hundreds of thousands of “citizens’ cards,” which had a thumbs-up image on one side to flash at courteous drivers, and a thumbs-down on the other to express disapproval. Within a decade, traffic fatalities fell by more than half.”

Continue to Read the Full Article – http://www.nytimes.com/2015/07/17/opinion/the-art-of-changing-a-city.html