The post “Developing dissident knowledges”: Geert Lovink on the Social Media Abyss appeared first on P2P Foundation.
]]>The hypnotic documentary Hypernormalization, by British director Adam Curtis, takes its name from a concept developed by Soviet writer Alexei Yurchak. In his book Everything was Forever, Until it was No More, Yurchak describes the tense social and cultural atmosphere during the years prior to the collapse of the Soviet Union. As Curtis describes, after decades of attempting to plan and manage a new kind of socialist society, the technocrats at the top of the post-Stalinist USSR realized that their goal of controlling and predicting everything was unreachable. Unwilling to admit their failure, they “began to pretend that everything was still going according to plan”. The official narrative created a parallel version of the Soviet society, a fake reality (like in the home videos of Good Bye Lenin) that everyone would eventually unveil. But even though they saw that the economy was trembling and the regime’s discourse was fictitious, the population had to play along and pretend it was real… “because no one could imagine any alternative. (…) You were so much a part of the system that it was impossible to see beyond it”.
Nowadays, our society is driven by very different forces. We don’t need technocrats to predict our actions; the last advancements in information technology, in addition to our constant disposition to share everything that happens to us, are enough for an invisible —and, apparently, non-human— power to define and limit our behaviour. In his book Social Media Abyss, the Dutch theorist Geert Lovink —founding director of the Institute of Network Cultures in Amsterdam— speaks about the dark side of these new technologies and the consequences of our blind trust in the digital industry.
The closest comparison that we have today to the New Soviet Man is perhaps the cult to the cyberlibertarian entrepreneur of Silicon Valley. We are now used to thirty-somethings in sweaters telling us, from the ping-pong tables in their offices, that the only road to success —both personal and collective— lies in technology. To oppose them is no easy task: who is going to question a discourse that has innovation and “the common good” at its core? But the internet today hardly resembles the technology that, in its origins, seemed to promise a source of decentralization, democratization and citizen empowerment. Nowadays, the giants of Silicon Valley —lead by Facebook and Google— have mutated towards a monopolistic economic model and flirt with intelligence agencies for the exchange of their precious data.
Our relationship with the internet seems to be on its way to becoming something very similar to the later years of the Soviet Union. The Spanish sociologist Cesar Rendueles formulates this concern when questioning the capacities of technology to guarantee a plural and open space: “the network ideology has generated a diminished social reality”, he claims on his essay Sociophobia: Political Change in the Digital Utopia. Lovink shares the “healthy scepticism” of Rendueles when elaborating what we could call an “Internet critical theory”. In Social Media Abyss, he inaugurates the post-Snowden era — “the secular version of God is Dead”— as the beginning of a general disillusionment with the development of the internet: now we can say that the internet “has become almost everything no one wanted it to be”. But even though we know that everything we do online may be used against us, we still click, share and rate whatever appears on our screen. Can we look at the future with optimism? Or are we too alienated, too precarized, too desocialized (despite being constantly “connected”) to design alternatives? In the words of Lovink, “what is citizen empowerment in the age of driver-less cars”?
The year did not start all that well. The big political changes of 2017 have been, as Amador Fernández Savater has described, “a kind of walking paradox: anti-establishment establishment, anti-elitist elite, antiliberal neoliberalism, etc.”. But fortunately, politics not only consists of electoral processes. Lovink has spent decades studying the “organized networks” that operate outside the like economy: “The trick is to achieve a form of collective invisibility without having to reconstitute authority”. We spoke with him not only about the degradation of the democratic possibilities of the internet (and the possibilities for coming up with an equitative revenue model for the internet) but also about how to design the alternative.
We may opt for hypernormalizing everything: “nothing to see here, let’s keep browsing”. Any other option involves theorization as we advance on our objectives. The answer lays on creating “dissident knowledges”.
Your latest book starts with the idea that the internet, initially portrayed as a democratizing and decentralising force, “has become precisely everything no one wanted it to be”. The once uncontested Californian ideology is now being challenged for the first time, after the Snowden revelations showed us that we have lost any controlled, pragmatic rule over internet governance. What is our next move?
Geert Lovink
I don’t want to make it too schematic, in terms of chronology. But because the internet is still growing so fast, it is really important to ask ourselves: “where are we“? This was really the “beginners” question, but for a while, the discussion turned to what it could become. The Snowden revelations, together with the 2008 crisis, should make us go back to the original question: where is the internet now?
I like to see the internet as a facilitating ideology. This is a notion that comes from Arthur Kroker, a Canadian philosopher working in the tradition of Marshall McLuhan. It is obviously not repressive, let alone aggressive, as it does not cause any physical violence on you. But what it does is that it facilitates.
Since the 2000s and the so called Web 2.0, the internet has been primarily focused on its participatory aspect. Everywhere you go you are asked not simply to create a profile, but to contribute, to say something, to click here, to like… The internet these days is a huge machine that seduces the average user without people necessarily understanding that what they do creates an awful load of data.
The fact that we are not aware of what the data we produce is used for seems to be the problematic aspect. Precisely one of the defining phrases of the book is that “tomorrow’s challenge will not be the internet’s omnipresence but its very invisibility. That’s why Big Brother is the wrong framing”. In the internet, power operates in the collective unconscious, more subtly than a repressive force. In fact, “the Silicon Valley tech elite refuses to govern”, you say; “its aim is to achieve the right for corporations to be left alone to pursue their own interests”. So how do you better describe this?
Yes, you can see that even after Trump’s win. They take the classic position of not governing. This is in a way a new form of power, because it’s not quite Foucauldian. Even though we would love to see that it is all about surveillance —and the NSA of course invites us to go back to this idea—, the internet is in a way post-Foucauldian. If you read Foucault’s last works, he invites us to that next stage, to see it as the Technology of the Self. That would be the starting point to understand what kind of power structure there is at stake, because it is facilitated from the subject position of the user. And this is really important to understand. All the Silicon Valley propositions or network architectures have that as the starting point.
Nowadays, surveillance is really for the masses and privacy is for the upper class
In a way, this invites us —the activists, the computer programmers, the geeks— to provoke the internet to show its other face. But for the ordinary user this other face is not there. And when I say ordinary I mean very ordinary. If you look at the general strategy, especially of Facebook, the target is this last billion, which is comprised of people really far under poverty levels. When we’re talking about the average internet user, we are not talking about affluent, middle-class, people anymore. This is really something to keep in mind, because we need to shed this old idea that the internet is an elitist technology, that the computers were once in the hands of the few, that the smartphone is a status symbol, etc. We are really talking about an average user that is basically under the new regime of the one percent, really struggling to keep afloat, to stay alive.
So when I say invisibility, I mean that this growing group of people (and we’re talking about billions across continents) are forced to integrate the internet in their everyday struggles. This is what makes it very, very serious. We’re not talking about luxury problems anymore. This is a problem of people that have to fight for their economic survival, but also have to be bothered with their privacy.
That is what I call facilitating. When we are talking about facilitating, it also means that we are dealing with technologies that are vital for survival. This is the context in which we are operating now when we hear that the internet has been democratized. It doesn’t mean that there is no digital divide anymore, but the digital divide works out in a different way: it’s no longer about who has access and who doesn’t. It’s probably more about services, convenience, speed… and surveillance. Nowadays, surveillance is really for the masses and privacy is for the upper class. And then the offline is for the ones who can really afford it. The ones who are offline are absolutely on the top. And it didn’t use to be on top. It used to be reversed. These are really big concerns for civil society activists and pro-privacy advocates.
These brings us to the issue of “the social in social media”. You call it an ‘empty container’, affected by the “shift from the HTML-based linking practices of the open web to liking and recommendations that happen inside closed systems”, and call for a redefinition of the ‘social’ away from Facebook and Twitter. Could you develop this idea?
It is really difficult these days to even imagine how we can contact people outside of social media. In theory it’s still possible. But even if you look at the centralized email services, like Hotmail, Yahoo and Gmail, they are now completely integrated in the social media model and they are, in fact, its forerunners. However, the problem really starts with the monopolistic part of the platform: the invisible aggregator that is happening in the background that most users have no idea about. Even experts find it very hard to really understand how these algorithms operate.
In this field, where there are a lot of academics but no critics, there is an enormous overproduction of real life experience and practice
Why has there not been any attempt from political science or sociology, at least that I know, to theorize the Social in Social Media? Obviously this is because the ‘social’ in scientific terms has really been reduced to the question of classes. But the idea that you can construct the social… sociology has a hard time to understand this. Historically it would understand that the social consists of the tribe, the political party, the Church, the neighborhood, etc. We know all the classic categories. Maybe when they are a bit newer they would talk about subcultures or gender issues. These are the “new” configurations of the Social.
But the idea that communication technology can construct and really configure the social as such, despite all the good efforts of science and technology scholars, has caught them by surprise. I think this is especially due to the speed and the scale; the speed at which the industry established itself and the scale of something like Facebook, which now connects almost two billion people. If you would have told that to someone 20 or 30 years ago it would have been very difficult to imagine, how a single company could do that.
Something that is clear in your work is the need to take technology seriously. Rather than falling in the trap of “offline romanticism” —or its alternative “solutionism”—, you are interested in “organized networks” that are configured in this day and age, because technology is going to stay whether we want it or we don’t. Against this, you appeal to the importance of theory. “What is lacking is a collective imagination (…). We need to develop dissident knowledges”, you say. What is the role of theory in all this? Isn’t there a sense of urgency to act right now?
The urgency is felt by the young people. I can only point to numerous experiments going on at the moment which could tell us something about the models that could work. What is important now is to write down the stories of those who are trying to create alternative models and to really try to understand what went wrong, in order to somehow make those experiences available for everyone who enters this discussion.
In this field, where there are a lot of academics but no critics, there is an enormous overproduction of real life experience and practice. However, there is almost no reflection happening. This is in part because the people who build the technologies are quite entrepreneurial or geeky and they don’t necessarily see the bigger picture. So that is our task, that is what projects like the MoneyLab network aims for.
The entire industry is not changing fast enough to accommodate the rising group of precarious workers
One of the big problems of this lack of theorization, as you point out in the book, is that the internet was not built with a revenue model in mind. We pay for access, hardware and software but not for content, so there are fewer and fewer opportunities to make a living from producing it. You call it “anticipatory capitalism”: “if you build it, business will come”, they tell us. What is even more striking is that your own experience from decades ago seems to point out to no advancements. This lack of direction has given place to a number of contradictions; for instance, freelance work, “simultaneously denounced as neoliberal exploitation and praised as the freedom of the individual creative worker”.
In a way, the internet today has a very traditional financial model. It is essentially based on targeted advertisement, which already existed in the past, but it was not focused on the individual. This caught me by surprise as well because I thought, especially in the early 2000s, that advertisement in an internet context was more or less dead, that beyond the web banner there wasn’t really much else. Of course, there was e-commerce but that’s something different, because then you are purchasing something, there is a real money transaction.
What really remains unsolved —and not much has changed since the 1980s— is the problem of how to pay the people that produce the content. The entire industry is not changing fast enough to accommodate the rising group of precarious workers. We can see some solutions on the horizon, going in different directions, but again we have to fight against the free services of Facebook, Google and all these other companies based on advertisement and data resell, who will always try to sabotage or frustrate the implementation, because, obviously, it is not in their interest that these new models start to work.
The only thing we can say is that, luckily, since 2008, there is something happening in different directions. And the more we try, the more certain we can be that, at some point, something will work out. To just wait until the industry solves it is not going to work because, again, we know the main players will frustrate these developments. Because that will be the end of their revenue model.
These strategies will only work if they becomes ubiquitous, if they are somehow integrated in the plan of becoming invisible
What happens with some of these advancements, like crowdfunding, is that while they are portrayed as alternative models, they still don’t solve the question of how to get paid for produced content.
The thing with crowdfunding, for instance, is that while it can work (and I know it has worked for many friends of mine) it usually only works once. It is very difficult to repeat. I find the Patreon model more interesting, in which people subscribe to you as an artist, or a writer, or a magazine, and have the possibility to fund you over time. That goes back to my previous idea that the internet should have developed itself through the subscription model but it didn’t, and I think that’s a lost opportunity. Even if it catches momentum again in 10 or 20 years, it already means that numerous generations, including my own, have been written off. At the moment, we are still supposed to contribute to the internet, to bring their content online, discuss, organize and so on, without anything coming back to us.
Some of these models, however, can easily get mistaken with an act of charity.
At the moment, when we’re still on defense, every attempt that tries to put the revenue model situation on the table and bring the money back to the content producers, is a good thing. Kim Dotcom, for instance, is planning on launching a kind of revenue model system connected to bitcoin. He is of course speaking to really broad, mainstream culture. On the more obscure side we have this cyber currency experiment called Steemit, which also works with the idea that if you read something and you like it, you pay for it.
First, we have to understand that these strategies will only work if they becomes ubiquitous, if they are somehow integrated in the plan of becoming invisible. Because if they aren’t, if time and again you have to make the payment a conscious act, it is not going to work. These payments, or this redistribution of wealth and attention, in the end, need to be part of an automated system. And we have to fully utilize the qualities and the potential that the computer offers us in order for it not to remain a one-off gift. Because it’s not a gift. We are not talking about charity.
So you have a precarious youth, with high levels of disenchantment and short attention spans, living within a system that seems to absorb whatever is thrown against them and come up even stronger after crises.
It feels like social media and the entrepreneurial industry is designed for non-revolt. Because “we are Facebook”: you are the user all the time. Some would say that for us to move forward all we have to do is to stop using these platforms. But is that really the move?
I find difficult to make any moral claims because of how it has all turned out. The exodus from Facebook, for instance, is a movement which already has a whole track record in itself. I myself left in 2010, six years after it was launched. And I was already feeling mainstream then because I left with 15,000 other people! So already by then it felt that I was the last to leave. This discussion has been with us for quite some time now and it feels like, especially here in the Netherlands, it never proved to be very productive to call for this mass exodus.
The one approach I am particularly in favor of is that of the smaller groups, the “organized networks”, that do not necessarily operate out in the open of the big platforms. I say that because, if you start operating there, you’ll see that the network itself invites you to enter their logic of very fast growth, if not hyper-growth. For social movements, this is something very appealing.
Yes, it feels like now it’s all measured by followers, even social movements.
Exactly, we cannot distinguish the social movement from the followers anymore. This is the trap we are in at the moment, so in a way we have to go back to a new understanding of smaller networks, or cells, or groups. It is no surprise that many people are now talking of going towards a new localism, because the easiest way to build these smaller groups is to focus on the local environment. But that’s not necessarily what I have in mind: I can also imagine smaller, trans-local networks.
The point is to really focus on what you want to achieve without getting caught in this very seductive network and platform logic. You must be very strong, because it is something like a siren, you’re bound to the ship and seduced by her; but this type of network logic will not work in your favor, not in the short term or in the long term.
Can you build an autonomous structure that maintains its momentum, that can exist over time?
In a recent article on open!, ‘Before Building the Avant-Garde of the Commons’, you defined the commons as an “aesthetic meta-structure”, or a collection of dozens of initiatives and groups that come together but are also in tension. Is there no place, or no need, for a sort of collective plan?
That’s when we enter the debate about organizing. Some people say ‘yes’, and the obvious answer to that is the political party. The political party is not a network, it is not a platform. Of course, there are many ways in which to do this and in different countries there are many traditions on how to operate a political party, but this is not necessarily what I have in mind. I am still trying to understand ways in which to organize the social that might have a political party component but is not reduced or overdetermined by that.
We are not talking anymore of the old division between socialists and anarchists, or the street and the institution. What is interesting now is: can you build an autonomous structure that maintains its momentum, that can exist over time? This is the big issue for both the social networks and social movements these days. Social movements come and go very fast. On the one hand, the speed is exciting if you are into it, it has a seductive side to it, and this is of course related to the network effect. But the frustration is also very big because you come back one week later and it’s gone. You cannot find any trace of it.
The problem, of course, is when the effect stays in the social media and it doesn’t translate into other realms. “When do we stop searching and start making?”, you ask in your book.
Those other realms are very diverse, even in terms of social relations between people, organizational capacities, or even policy, for that matter. The key debate here remains perdurability. Try something that might last for a year, go ahead. That would really transform something. I am talking about those type of commitments, of expression of the Social.
In Spain we had the indignados movement back in 2011. I think one of the successes of that movement was that it showed a lot of people what else was out there. And, while at some point it might have seemed as it was banishing, it actually created all these little networks that we are today seeing translated into a bunch of different initiatives, not all exclusively political —although the discussion has been heavily monopolized by the institution-street dichotomy—. Is there something to learn from these experiences?
Again, what I am interested in is reading what has been going on, and have people outside, but also inside of Spain find out about it. What has worked and what has not worked? Tell the story and share it with others. This is the way forward. One of the problems is to find a trigger, to see where things can accelerate, where can new forms of organization take shape. But again, I think that this only happens if you start to try. If we don’t try and just wait nothing is ever going to happen. This is the same issue as with the internet revenue models: “try something, do it”, because it will not resolve itself, even more so with the more political, social forms.
I still strongly believe in more local experiences because, even the 2011 movement, where there was a very interesting dynamic at play, wasn’t necessarily local. And that experience is still ahead of us. At the moment it feels like things are more defined by lifestyle, by generation or by some kind of general discontent, a very diffused feeling that “it can’t go on like this anymore”. Usually this means that people start to become active when they know they have got very little to lose and they are thinking “the current situation is not going to bring me anything in the foreseeable future”. This is the moment when you can share that discontent with others and start to become active, “get the ball rolling”. And it is possible that these days technology will play a less important role and we forget the whole naive idea that there were Facebook or Twitter revolutions, which we of course know afterwards that it wasn’t quite like that.
What if we take those social media very seriously, so seriously that they become part of the public utilities?
Last year, I listened to Pierre Lévy on Medialab Prado say that it may be a better strategy to use the existing social networks and apps instead of trying to constantly make the public change their platform. Is that too optimistic?
Well, first of all, when the moment is there and people need to do something, it is going to happen regardless. Regardless, also, of what I think or what Pierre Lévy thinks. If you think out of the necessities and the making of history growing out of that the question may not be very important.
The things that I’m talking about are much more on a conceptual level. It means that you need to have a longer term view in which all these things are based upon, and then think of how they can further develop in alternative directions. In technology we know that these concepts are very important. That’s why I emphasize that we need to do a lot of experiments and report about them. Because maybe in the larger scheme, when we are talking about really big events or changes, all these concepts may not be very relevant; but if you take one step down and think in a more evolutionary mode how these technologies further developed, it is indeed very relevant. Just think of what may have happened if 20 or 30 years ago people would have thought more carefully about the revenue model situation, for instance. That may have made the difference for millions of people.
There is another consideration we can make. I understand that Pierre Lévy says we should use the existing technologies more efficiently. But obviously other people say we can only use the social media that exist now in a more emancipatory way if these platforms are socialized, if we really take over their ownership. That is a very interesting and radical proposition that other people have started to work on. What if we take those social media very seriously, so seriously that they become part of the public utilities? This is an interesting development in which you don’t emphasize so much on the alternatives or the conceptual level.
But then again I would say that even if it is socialized, it would be in dire need of radical reform from the inside. I have theorized a lot about that. I think where the social media really fails is that it doesn’t offer any tools and this is a real pity. Google is a bit more interesting in that respect, because it comes from an engineering background… but precisely because of that, Google has failed in social media realm even though they have tried a lot of things. So it is interesting to further investigate how this utility and this invisible nature relates to a more conscious use of the tools they provide.
These are the two directions that are quite contradictory at the moment. On the one hand there is the whole technological development, which is definitely going into that realm of the invisibility; just look at the Internet of Things. On the other hand there is the aspect of democratization and politicization of the tool. These two strategies don’t necessarily have to be opposed, but at the moment it seems quite difficult to bring them together.
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]]>There was a time when I felt warmly toward the Frick Collection. I was a teenager when I first visited the mansion-turned-art-museum on New York’s Upper East Side. Around every corner was a painting that I had seen before in school or books—Hans Holbein the Younger’s 16th-century portraits of Thomas More and Thomas Cromwell, El Greco’s St. Jerome, the Vermeers. I did not know much about the paintings, or what they had to do with each other, except that they were all so important. And there they were, all together in this benefactor’s home, arranged (except for the gift shop and ticket desk) as if he still lived there. What a guy.
Last time I visited, I experienced the place quite differently. I had spent some of the intervening years reporting on social movements for a living, witnessing the violence and other forms of repression frequently wielded against those who take stands for their own dignity—as workers, as students, as migrants, as neighbors. I had learned that the history of my subject included Henry Clay Frick. During much his life, the public imagination associated his name not with famous art but with the breaking of the Homestead Steel Strike in Pennsylvania in 1892, a deadly operation that involved the use of Pinkerton mercenaries and the state militia. Mr. Frick spent most of his life organizing the production and sale of steel and other industrial products. Fine art was, in comparison, a hobby. Yet now, nearly a century after his death, certain masterworks can be viewed only by paying a visit to his home, frozen in time, where they are indefinitely imprisoned.
Frick-like behavior is such a familiar feature of cultural and economic practice in the United States that we rarely pause to question it. Mr. Frick was not alone. His contemporaries, like Andrew Carnegie, J. P. Morgan and Leland Stanford, had philanthropic hobbies of their own, in some cases to greater effect. Each found ways of wiping away spotty business reputations with unrelated beneficence, supplanting the public ambivalence or notoriety they had accumulated in life with enduring gratitude in death. Like feudal lords endowing monasteries, they bought themselves a measure of salvation in the afterlife—and we continue to let them do it.
We like to think that the selling of indulgences was an error of the past, yet the practice has passed into secular forms, and there are few Martin Luthers complaining of it.
We like to think that the selling of indulgences was an error of the past, yet the practice has passed into secular forms, and there are few Martin Luthers complaining of it. What goes by the name of philanthropy—literally, the love of people—and what the tax code regards as giving can rival the cynicism of the feudal indulgence business.
Microsoft Windows remains the world’s most widely used desktop computer operating system, but its chief salesman, Bill Gates, is now best known in relation to matters like health care, combatting disease in Africa and school reform. There is no question that Mr. Gates has proved his skill in turning buggy, insecure software into a global near-monopoly. Less clear is the meritocratic rationale for why this man’s foundation should rival the power of the World Health Organization, which is at least partly accountable to elected governments. One might also ask why a private-school-educated college dropout skilled at selling software holds singular influence over the future of the U.S. public school system—which his foundation consistently steers in the direction of Microsoft products. Yet long after anyone remembers the misfortune of running Windows Vista, Mr. Gates can expect enduring praise for pouring money into humanitarian pursuits. Just as I took Frick’s collection for granted as a teenager, we may even forget that there were choices to be made about public health and public education, and that Mr. Gates had an outsized role in making them. When most of us donate from our small excess, we express a concern and entrust the money to those with expertise; when Gates donates, he sets the agenda.
Now a new generation may out-Gates Mr. Gates. In December 2015, Mark Zuckerberg, the chief executive officer of Facebook, announced plans to transfer nearly all his Facebook stock to a vehicle for unrelated activities. He chose to do this through a limited liability company rather than a foundation, forgoing even the tax code’s spacious definition of philanthropy. The intended targets for this wealth, as for the Gates fortune, are health and public education, although, like the Gateses, they have limited direct experience in either field. (Mr. Zuckerberg’s wife, Priscilla Chan, at least, received a medical degree in 2012; neither she nor Zuckerberg attended public high schools.) Mr. Zuckerberg has demonstrated expertise in turning surveillance of people’s interpersonal activities into a profitable revenue stream through micro-targeted advertising. But there is as yet little reason he and his wife should be entrusted with the sway over our systems of health and public education that they are in the process of claiming. If we are to go on tolerating the self-canonization and attempted do-gooding of wealthy donors, we should expect them to actually be engaged in donating—not in the buying of indulgences, not in a vast privatization scheme to replace what could be public decision-making. This is advocacy; advocacy is fine, but we should call it what it is. If philanthropy means love of others, it must prove itself by entrusting the material of that love to the intended recipients. To believe in the dignity of other human beings is to honor their capacity to choose.
If philanthropy means love of others, it must prove itself by entrusting the material of that love to the intended recipients.
Philanthropy, that is, should be regarded as a subdomain of democracy, not an exception to it. We live in a time when economic stagnation and an authoritarian mood have put political democracy on the run around the world. Yet we also have more ways of hearing each other’s voices and making decisions together than ever before. Philanthropy could be a means for diverse, creative, collaborative acts of democracy—just what we need to regain the capacity to trust ourselves again, to remember the essential dignity that is our birthright. But only if it is real philanthropy. Giving should mean really giving, or giving back.
The latest edition of the Catechism of the Catholic Church contains, among its many now-peculiar-sounding phrases, a doctrine called the “universal destination of goods.” Says the catechism: “In the beginning God entrusted the earth and its resources to the common stewardship of mankind to take care of them, master them by labor, and enjoy their fruits. The goods of creation are destined for the whole human race.” To the eye of God, as among the earliest Christians in Acts, all things are common to all people. Nothing is mine or yours, but it is ours because we are part of the same divine communism.
There is, of course, a very big but.
The catechism goes on, “However, the earth is divided up among men to assure the security of their lives, endangered by poverty and threatened by violence.” Our flawed and fallen nature makes God’s communism impracticable. Therefore “the appropriation of property is legitimate for guaranteeing the freedom and dignity of persons and for helping each of them to meet his basic needs and the needs of those in his charge.”
So, there is a pass for possessions. Property of some kind is needed and useful. It can even be good, since it can be a means of serving others. The ample theory and practice of Catholic capitalism, from the Medicis to Domino’s Pizza, depends on this exception to the underlying, communist rule. But then there’s another but; the exception goes only so far.
“The ownership of any property makes its holder a steward of Providence,” says the catechism. Property is not fully ours; it must be stewarded, and taken care of, and shared. “The universal destination of goods remains primordial,” the catechism insists. Thomas Aquinas put the matter this way in the Summa Theologica: “Man ought to possess external things, not as his own, but as common, so that, to wit, he is ready to communicate them to others in their need.” We hold property, yes, but we should hold it as if it is not completely ours. We should dispense with it that way, too.
The tax code has a way of confounding useful distinctions, including among kinds of giving. U.S. law may give us the impression, for instance, that any contribution to a 501(c)(3) or similarly tax-exempt organization equals a gift. But many such gifts are simply acts of either obligation, preference or reciprocity—like tithing at one’s church, or supporting organizations that promote one’s social opinions, or underwriting a public radio station to which one listens. That is a normal part of being a good community member, and it’s praiseworthy, but it is not really giving. It is more a matter of responsibility than philanthropy. Actual philanthropy, the love of people, the stewarding of Providence—these expect a fuller kind of gift.
Such gifts can come in different forms. They might be in the form of sacrifice—giving what it seems one cannot afford, expecting no worldly reward. They might alternatively be a matter of forfeiting excess—the wealth beyond one’s own needs, which the world’s imperfect property arrangements have delivered into one’s hands. In either case the gift, once given, is no longer one’s own. It never really was.
Pope Francis has made a point of challenging the common habit of mind in contemporary philanthropy that second-guesses the person in need, that presumes to know better. Will the food-stamp recipient spend it on junk food? Will that man on the street use your dollar for drugs or alcohol or a doomed lottery ticket? Francis denies us these questions, together with their presumptions. He reminded an interviewer just before Lent this year that, for the homeless man, maybe “a glass of wine is his only happiness in life!”
Democracy can be a tool, or a family of tools, for achieving the humility that wealth can otherwise lift beyond reach.
Giving to those who ask, said Francis, “is always right.” Before trying to instruct the asker, the giver should listen and learn. “In the shoes of the other,” the pope added, “we learn to have a great capacity for understanding, for getting to know difficult situations.”
Catholic Relief Services has adopted a framework known as “integral human development” to guide its work of giving around the world, drawing on statements from Pope Paul VI and St. John Paul II. It is an attempt to give in a way that presumes the dignity and autonomy of the recipient, that seeks conditions under which people can become more fully themselves through choices and relationships. It is also an attempt to back away from the presumption that a philanthropist is typically entitled to: the presumption of knowing what other people need better than the people in need do.
Another framework for dispatching such presumptions is democracy. Democracy can be a tool, or a family of tools, for achieving the humility that wealth can otherwise lift beyond reach. We tend to think of democracy as the purview of government, but it can also be a means of real giving. It can be a vehicle of Providence.
Mr. Zuckerberg, in a lengthy manifesto he published last February on “Building Global Community,” turned to a sort of democracy out of necessity. He admitted that Facebook’s employees, whether in Silicon Valley or satellite offices around the world, cannot fully predict the cultural sensitivities and local anxieties of its nearly two billion users. Combined with artificial intelligence, the platform would be relying on a kind of “community governance,” he wrote, and said that users should expect to see experiments in “how collective decision-making might work at scale.”
The kind of governance Mr. Zuckerberg describes strikes me more like disguised focus groups than a truly accountable democracy; the company’s structure would remain chiefly accountable to profit-seeking investors. But his nod to collective, digital decision-making is instructive. Democracy often gets blamed for the bureaucratic outgrowths of government, so we forget its efficiencies; spreading decision-making processes widely across a large and diverse society is, in principle, a far better way to meet people’s needs than trying to anticipate them through central planning. To the degree that markets work, this is why. But the trick is choosing the right processes for the right situations.
We are living through what could be a renaissance in techniques for doing democracy—and, potentially, for doing philanthropy.
Mr. Zuckerberg comes by his techno-utopianist enthusiasm for the challenge honestly. Alongside the present authoritarian revival in global politics, we are living through what could be a renaissance in techniques for doing democracy—and, potentially, for doing philanthropy. There has never been less reason for tolerating feudal, unaccountable pretenders to generosity.
Private markets have generated a proliferation of decision-making software—from tools designed for running a private company’s board elections to project management platforms for teams scattered around the world. Some tools require more tech-savvy users than others, and they rely on varied means of encryption and authentication. Old-fashioned elections can be organized more cheaply and securely than ever.
But some of the most important experiments enable new forms of participation altogether. Liquid democracy, for instance, is a system used by some of the new internet-based political parties spreading across Europe and South America. One of the leading implementations, DemocracyOS, comes from Argentina; there, the candidates for a political party agreed to vote however the users of the DemocracyOS platform directed them.
It is a system of cascading proxies, a blend between direct democracy and deference to expertise. Rather than electing a representative to make every decision on my behalf for a fixed period of time, under liquid democracy I can decide on every proposal for myself. But in most cases I will have neither the time nor knowledge to do so. I can therefore designate a proxy to vote on health-related matters, and another to vote on education. Maybe those proxies choose other proxies in turn. I can change my proxy at any time or opt to vote for myself. I choose my own level of involvement and step back responsibly.
Loomio, developed by a worker-owned cooperative in New Zealand, has become a popular platform for discussion and decision-making for online groups. An allied project, Cobudget, enables groups to pool donations and allocate them collaboratively. More examples are emerging from the “blockchain” technology that underlies the Bitcoin digital currency—enabling secure, transparent governance without need for a certifying authority. But not all of these democratic developments depend on boutique software; to reach people most in need, they must not. Participatory budgeting, for instance, is a technique developed in Porto Alegre, Brazil, that has spread to U.S. cities like Chicago and New York. There, largely through in-person meetings, neighborhood residents work together to determine how funds should be spent in their communities.
Democratic tactics such as these might be aids in a kind of philanthropy that gives more than it directs, that entrusts gifts more fully to recipients. But they are just tactics. What matters most is how they are deployed. I conclude with three possible strategies for a more democratic philanthropy.
Maybe the most obvious thing to do when wealth accumulates excessively should be to return it, recycling it to those from whom it came. The John Lewis Partnership, for instance, is a large retail chain in Britain. When one of the founder’s sons took over, starting in 1929, he began transferring ownership of the company into a trust, which would become owned jointly by its employees. This was not an outright gift; the employees gradually paid the family back. But the choice ensured that, from there on out, the company’s profits would go toward the many who produced them, not just the founding family or outside investors. It prevented further excess accumulation.
Mark Zuckerberg might consider doing something similar. Rather than transferring his Facebook stock into his own pet projects, he could put it in a trust owned and governed by Facebook users—say, through some of those “community governance” mechanisms he wrote about. Then users could benefit from and help to steward the valuable, personal data they post and share. Mr. Zuckerberg himself might find his own skills put to better use that way. Instead of seeking to transform fields in which he has little expertise, he could help guide the user community to being effective stewards of the company he did so much to build.
Instead of seeking to transform fields in which he has little expertise, Mr. Zuckerberg could help guide the user community to being effective stewards of the company he did so much to build.
A vast number of businesses face impending transition as their Baby Boomer owners depart without succession plans. Some are large factories, others are small stores and offices. It is a historic opportunity to share that wealth, through forms of cooperative ownership, with the very workers and customers who make those businesses work. This is a kind of philanthropy that honors the human beings in an enterprise, the people who might otherwise take a back seat to the imperative of profits.
Cooperative conversion, however, is not an option for many who are in a position to give. A second kind of philanthropy more closely resembles the forms we are used to: delivering a set of resources to a community or cause.
When donors discern the need to direct funds toward some particular purpose, they can at least step aside after the gift has been made. Conventionally, philanthropic foundations remain, after the original donor’s death, under the control of family members or the donor’s stringent directives. Givers seem unable to allow themselves to fully give. We should expect better; even when the donor frames an original purpose, a more appropriate set of stakeholders can steer the gift afterward.
For instance, if a donor wants to set up a foundation for education in a given city, it could ensure that a significant portion of the decision-making process includes ordinary students and parents there. Rather than imposing elections, the foundation could assign rotating oversight positions through random sortition, just as juries are chosen. Or it could hold open meetings for a participatory budgeting process. If the recipients of the gift are more widespread, such as patients with a rare disease, online tools like liquid democracy or Cobudget may be more appropriate. One way or another, in order for a gift to be regarded as truly a gift, it should be given in a way that is accountable to its recipients, rather than as an imposition on them.
In order for a gift to be regarded as truly a gift, it should be given in a way that is accountable to its recipients, rather than as an imposition on them.
A third strategy for democratic philanthropy relinquishes donor control even further, and it is already starting to become popular: direct cash transfers. Just give people money and trust them to decide how best to use it.
GiveDirectly, a Silicon Valley darling, is a charity that uses mobile payment technology to deliver money into the accounts of poor people in Kenya and Uganda. The Taiwanese Buddhist charity Tzu Chi has also made lower-tech cash transfers integral to its disaster relief programs. This kind of giving includes no stipulation about how people use the money, but evidence appears to support positive outcomes; when people receive money with no strings attached, they tend to use it well. GiveDirectly has also become involved in research around universal basic income—a system by which every person (or adult) in a society would receive a livable income just for being alive. Advocates believe that, rather than disincentivizing work, a basic income would free people to make more valuable contributions to society than dead-end jobs by freeing time for education, family life and innovation. Some even contend that as more jobs become automated by technology, basic income could turn into a necessity.
Something like a basic income would require more resources than philanthropy is likely to provide (even though eight men now hold as much wealth as half the planetary population); full implementation needs public policy. But some philanthropists—including Facebook’s co-founder, Chris Hughes, now co-chair of the Economic Security Project—are putting the idea in motion by funding local experiments in cash distributions that could later lead to policy shifts. It is hard to imagine a way of giving more in tune with the universal destination of goods than this—recycling wealth among as many people as possible, with no stipulations whatsoever about how they use it.
These proposals, I realize, run the risk of inhibiting the philanthropic supply. If philanthropy cannot be a means of buying glory and immortality, one might ask, who would do it? Useful things have been done in the world by well-meaning but self-serving philanthropy. Are we ready to lose that by raising expectations?
Michael Edwards, a former Ford Foundation grantmaker, contends that the current system is not worth protecting. “Philanthropy is supposed to be private funding for the public good,” he has written, “but increasingly it’s become a playground for private interests.” However much the Zuckerbergs and the Gateses of the world succeed in their mighty ambitions, their chief achievement will be the cultivation of dependence on people like them.
“The more you try to control social change,” Mr. Edwards warns, “the less you succeed.”
Providence might do better.
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]]>{This is the text version of a talk I gave on May 10, 2017, at the re:publica conference in Berlin}
The good part about naming a talk in 2017 ‘Notes from an Emergency’ is that there are so many directions to take it.
The emergency I want to talk about is the rise of a vigorous ethnic nationalism in Europe and America. This nationalism makes skillful use of online tools, tools that we believed inherently promoted freedom, to advance an authoritarian agenda.
Depending on where you live, the rise of this new right wing might be nothing new. In the United States, our moment of shock came last November, with the election of Donald Trump.
The final outcome of that election was:
65.8 million for Clinton
63.0 million for Trump
This was the second time in sixteen years that the candidate with fewer votes won the American Presidency. There is a bug in the operating system of our democracy, one of the many ways that slavery still casts its shadow over American politics.
But however tenuously elected, Trump is in the White House, and our crisis has become your crisis. Not just because America is a superpower, or because the forces that brought Trump to power are gaining ground in Europe, but because the Internet is an American Internet.
Facebook is the dominant social network in Europe, with 349 million monthly active users. Google has something like 94% of market share for search in Germany. The servers of Europe are littered with the bodies of dead and dying social media sites. The few holdouts that still exist, like Xing, are being crushed by their American rivals.
In their online life, Europeans have become completely dependent on companies headquartered in the United States.
And so Trump is in charge in America, and America has all your data. This leaves you in a very exposed position. US residents enjoy some measure of legal protection against the American government. Even if you think our intelligence agencies are evil, they’re a lawful evil. They have to follow laws and procedures, and the people in those agencies take them seriously.
But there are no such protections for non-Americans outside the United States. The NSA would have to go to court to spy on me; they can spy on you anytime they feel like it.
This is an astonishing state of affairs. I can’t imagine a world where Europe would let itself become reliant on American cheese, or where Germans could only drink Coors Light.
In the past, Europe has shown that it’s capable of identifying a vital interest and moving to protect it. When American aerospace companies were on the point of driving foreign rivals out of business, European governments formed the Airbus consortium, which now successfully competes with Boeing.
A giant part of the EU budget goes to subsidize farming, not because farming is the best use of resources in a first-world economy, but because farms are important to national security, to the landscape, to national identity, social stability, and a shared sense of who we are.
But when it comes to the Internet, Europe doesn’t put up a fight. It has ceded the ground entirely to American corporations. And now those corporations have to deal with Trump. How hard do you think they’ll work to defend European interests?
The status quo in May 2017 looks like this:
There are five Internet companies—Apple, Google, Microsoft, Amazon and Facebook. Together they have a market capitalization just under 3 trillion dollars.
Bruce Schneier has called this arrangement the feudal Internet. Part of this concentration is due to network effects, but a lot of it is driven by the problem of security. If you want to work online with any measure of convenience and safety, you must choose a feudal lord who is big enough to protect you.
These five companies compete and coexist in complex ways.
Apple and Google have a duopoly in smartphone operating systems. Android has 82% of the handset market, iOS has 18%.
Google and Facebook are on their way to a duopoly in online advertising. Over half of the revenue in that lucrative ($70B+) industry goes to them, and the two companies between them are capturing all of the growth (16% a year).
Apple and Microsoft have a duopoly in desktop operating systems. The balance is something like nine to one in favor of Windows, not counting the three or four people who use Linux on the desktop, all of whom are probably at this conference.
Three companies, Amazon, Microsoft and Google, dominate cloud computing. AWS has 57% adoption, Azure has 34%. Google has 15%.
Outside of China and Russia, Facebook and LinkedIn are the only social networks at scale. LinkedIn has been able to survive by selling itself to Microsoft.
And outside of Russia and China, Google is the world’s search engine.
That is the state of the feudal Internet, leaving aside the court jester, Twitter, who plays an important but ancillary role as a kind of worldwide chat room.
Google in particular has come close to realizing our nightmare scenario from 1998, a vertically integrated Internet controlled by a single monopoly player. Google runs its own physical network, builds phone handsets, develops a laptop and phone operating system, makes the world’s most widely-used browser, runs a private DNS system, PKI certificate authority, has photographed nearly all the public spaces in the world, and stores much of the world’s email.
But because it is run by more sympathetic founders than Bill Gates, because it builds better software than early Microsoft did, and because it built up a lot of social capital during its early “don’t be evil” period, we’ve given it a pass.
It’s not clear that anyone can secure large data collections over time. The asymmetry between offense and defense may be too great. If defense at scale is possible, the only way to do it is by pouring millions of dollars into hiring the best people to defend it. Data breaches at the highest levels have shown us that the threats are real and ongoing. And for every breach we know about, there are many silent ones that we won’t learn about for years.
A successful defense, however, just increases the risk. Pile up enough treasure behind the castle walls and you’ll eventually attract someone who can climb them. The feudal system makes the Internet more brittle, ensuring that when a breach finally comes, it will be disastrous.
Each of the big five companies, with the important exception of Apple, has made aggressive user surveillance central to its business model. This is a dilemma of the feudal internet. We seek protection from these companies because they can offer us security. But their business model is to make us more vulnerable, by getting us to surrender more of the details of our lives to their servers, and to put more faith in the algorithms they train on our observed behavior.
These algorithms work well, and despite attempts to convince us otherwise, it’s clear they work just as well in politics as in commerce. So in our eagerness to find safety online, we’ve given this feudal Internet the power to change our offline world in unanticipated and scary ways.
These big five companies operate on a global scale, and partly because they created the industries they now dominate, they enjoy a very lax regulatory regime. Everywhere outside the United States and EU, they are immune to government oversight, and within the United States the last two administrations have played them with a light touch. The only meaningful attempt to regulate surveillance capitalism has come out of the European Union.
Thanks to their size and reach, the companies have become adept at stonewalling governments and evading attempts at regulation or oversight. In many cases, this evasion is noble. You don’t want Bahrain or Poland to be able to subpoena Facebook and get the names of people organizing a protest rally. In other cases, it’s purely self-serving. Uber has made a sport of evading all authority, foreign and domestic, in order to grow.
Good or bad, the lesson these companies have drawn is the same: they need only be accountable to themselves.
But their software and algorithms affect the lives of billions of people. Decisions about how this software works are not under any kind of democratic control. In the best case, they are being made by idealistic young people in California with imperfect knowledge of life in a faraway place like Germany. In the worst case, they are simply being read out of a black-box algorithm trained on God knows what data.
This is a very colonial mentality! In fact, it’s what we fought our American War of Independence over, a sense of grievance that decisions that affected us were being made by strangers across the ocean.
Today we’re returning the favor to all of Europe.
Facebook, for example, has only one manager in Germany to deal with every publisher in the country. One! The company that is dismantling the news industry in Germany doesn’t even care enough to send a proper team to manage the demolition.
Denmark has gone so far as to appoint an ambassador to the giant tech companies, an unsettling but pragmatic acknowledgement of the power relationship that exists between the countries of Europe and Silicon Valley.
So one question (speaking now as an EU citizen): how did we let this happen? We used to matter! We used to be the ones doing the colonizing! We used to be a contender!
How is it that some dopey kid in Palo Alto gets to decide the political future of the European Union based on what they learned at big data boot camp? Did we lose a war?
The lack of accountability isn’t just troubling from a philosophical perspective. It’s dangerous in a political climate where people are pushing back at the very idea of globalization. There’s no industry more globalized than tech, and no industry more vulnerable to a potential backlash.
China and Russia show us that the Internet need not be a world-wide web, that it can be subverted and appropriated by the state. By creating a political toolkit for authoritarian movements, the American tech giants may be putting their own future at risk.
Given this scary state of the world, with ecological collapse just over the horizon, and a population sharpening its pitchforks, an important question is how this globalized, unaccountable tech industry sees its goals. What does it want? What will all the profits be invested in?
What is the plan?
The honest answer is: rocket ships and immortality.
I wish I was kidding.
The best minds in Silicon Valley are preoccupied with a science fiction future they consider it their manifest destiny to build. Jeff Bezos and Elon Musk are racing each other to Mars. Musk gets most of the press, but Bezos now sells $1B in Amazon stock a year to fund Blue Origin. Investors have put over $8 billion into space companies over the past five years, as part of a push to export our problems here on Earth into the rest of the Solar System.
As happy as I am to see Elon Musk and Jeff Bezos fired into space, this does not seem to be worth the collapse of representative government.
Our cohort of tech founders is feeling the chill breath of mortality as they drift into middle age. And so part of what is driving this push into space is a more general preoccupation with ‘existential risk’.
Musk is persuaded that we’re living in a simulation, and he or a fellow true believer has hired programmers to try to hack it.
Peter Thiel, our most unfortunate German import, has built a survival retreat for himself in New Zealand.
Sam Altman hoards gold in Big Sur.
OpenAI, a religious cult thinly disguised as a research institution, has received $1B in funding to forestall the robot rebellion.
The biggest existential risk, of course, is death, so a lot of money is going to make sure that our big idea men don’t expire before the world has been received the full measure of their genius.
Google Ventures founded the very secretive life extension startup Calico, with $1.5B dollars in funding. Google loses $4B a year on its various “moon shots”, which include life extension. They employ Ray Kurzweil, who believes we’re still on track for immortality by 2045. Larry Ellison has put $370M to anti-aging research, as if anybody would want to live in a world with an immortal Larry Ellison. Our plutocrats are eager to make death an opt-out experience.
Now, I’m no fan of death. I don’t like the time commitment, or the permanence. A number of people I love are dead and it has strained our relationship.
But at the same time, I’m not convinced that a civilization that is struggling to cure male-pattern baldness is ready to take on the Grim Reaper. If we’re going to worry about existential risk, I would rather we start by addressing the two existential risks that are indisputably real—nuclear war and global climate change—and working our way up from there.
But real problems are messy. Tech culture prefers to solve harder, more abstract problems that haven’t been sullied by contact with reality. So they worry about how to give Mars an earth-like climate, rather than how to give Earth an earth-like climate. They debate how to make a morally benevolent God-like AI, rather than figuring out how to put ethical guard rails around the more pedestrian AI they are introducing into every area of people’s lives.
The tech industry enjoys tearing down flawed institutions, but refuses to put work into mending them. Their runaway apparatus of surveillance and manipulation earns them a fortune while damaging everything it touches. And all they can think about is the cool toys they’ll get to spend the profits on.
The message that’s not getting through to Silicon Valley is one that your mother taught you when you were two: you don’t get to play with the new toys until you clean up the mess you made.
The circumstances that have given the tech industry all this power will not last long. There is a limited time in which our small caste of tech nerds will have the power to make decisions that shape the world. By wasting the talents and the energies of our brightest people on fantasy role play, we are ceding the future to a more practical group of successors, some truly scary people who will take our tools and use them to advance a very different agenda.
To recap: the Internet has centralized into a very few hands. We have an extremely lucrative apparatus of social control, and it’s being run by chuckleheads.
The American government is also being run by chuckleheads.
The question everybody worries about is, what happens when these two groups of chuckleheads join forces?
For many Americans, the election was a moment of profound shock. It wasn’t just Trump’s policies that scared us. It was the fact that this unserious, cruel, vacant human being had been handed the power of the American presidency.
Scariest to me was how little changed. No one in the press or in social media had the courage to say “we fucked up.” Pundits who were stunned by the election result still made confident predictions about what would happen next, as if they had any claim to predictive power.
After the election both Facebook and Google looked at the mountains of data they had collected on everyone, looked at the threats the Trump Administration was making—to deport 11 million people, to ban Muslims from entering the country—and said to themselves, “we got this.”
The people who did worry were tech workers. For a moment, we saw some political daylight appear between the hundreds of thousands of people who work in the tech sector, and the small clique of billionaires who run it. While the latter filed in to a famously awkward meeting with Trump and his children at the top of his golden tower, the former began organizing in opposition, including signing a simple but powerful pledge to resign rather than help Trump fulfill one of his key campaign promises: barring Muslims from the United States.
This pledge was a small gesture, but it represented the first collective action by tech workers around a political agenda that went beyond technology policy, and the first time I had ever seen tech workers come out in open defiance of management.
A forest of new organizations sprung up. I started one, too, called Tech Solidarity, and started traveling around the country and holding meetings with tech workers in big cities. I had no idea what I was doing, other than trying to use a small window of time to organize and mobilize our sleepy industry.
That feeling of momentum continued through when Trump took office. The Women’s March in January brought five million people out onto the streets. America is not used to mass protests. To see the streets of our major cities fill with families, immigrants, in many cases moms and daughters and grandmothers marching together, that was a sight to take your breath away.
Hard on the heels of it came the travel ban, an executive order astonishing not just in its cruelty—families were split at airports; in one case a mom was not allowed to breastfeed her baby—but in its ineptitude. For a week or two lawyers were camped out at airports, working frantically, sleeping little, with spontaneous efforts to bring them supplies, get them funding, to do anything to help. We held a rally in San Francisco that raised thirty thousand dollars from a room of a hundred people. Some of the organizations we were helping couldn’t even attend, they were too busy at the airport. It didn’t matter.
The tech companies did all they could to not get involved. Facebook has a special ‘safety check‘ feature for exactly this kind of situation, but never thought of turning it on at airports. Public statements out of Silicon Valley were so insipid as to be comical.
Employees, however, were electrified. It looked like not only visitors but permanent residents would be barred from the United States. Google employees staged a walkout with the support of their management; Facebook (not wishing to be left behind) had its own internal protest a couple of days later, but kept it a secret. Every time the employees pushed, management relented. Suddenly top executives were going on the record against the travel ban.
People briefly even got mad at Elon Musk, normally a darling of the tech industry, for his failure to resign from the President’s advisory council. The silent majority of tech employees had begun to mobilize.
And then… nothing happened. This tech workforce, which had gotten a taste of its own power, whose smallest efforts at collective action had produced immediate results, who had seen just how much sway they held, went back to work. The worst of Trump’s travel ban was blocked by the court, and we moved on. With the initial shock of Trump in office gone, we now move from crisis to crisis, but without a plan or a shared positive goal.
The American discomfort with prolonged, open disagreement has set in.
When I started trying to organize people in November, my theory was that tech workers were the only group that had leverage over the tech giants.
My reasoning went like this: being monopolies or near-monopolies, these companies are impervious to public pressure. Boycotts won’t work, since opting out of a site like Google means opting out of much of modern life.
Several of these companies are structured (unusually for American corporations) in such a way that the board can’t control the majority of votes. At Google and Facebook, for example, the ultimate say goes to the founders. And since Google and Facebook are the major online publishing outlets, it’s unlikely that the press would ever criticize them, even if journalists were capable of that kind of sustained attention.
So that leaves just one point of leverage: employees. Tech workers are hard to find, expensive to hire, take a long time to train, and can have their pick of jobs. Tech companies are small compared to other industries, relying heavily on automation. If even a few dozen workers on an ops team acted in concert, they would have the power to shut down a tech giant like Google. All they had to do was organize around a shared agenda.
Workers seemed receptive to the argument, but confused about how they could make collective action a reality. Trade unions in the United States have been under attack for decades. There is almost no union culture in technology. Our tech workers are passive and fatalistic.
So here I am in Europe, wondering, what on Earth can we do?
And I keep coming back to this idea of connecting the tech industry to reality. Bringing its benefits to more people, and bringing the power to make decisions to more people.
After Communism collapsed in Poland, I started visiting the country every eight months or so. Even in the darkest period of the 1990’s, it was striking to see people’s material standard of living improve. Suddenly people had cars, phones, appliances. These gains were uneven but broad. Even farmers and retirees, though they were the hardest hit, had access to consumer goods that weren’t available before. You could see the change in homes and in public spaces. It was no longer necessary for office workers in Kraków to change their shirts at lunchtime because of soot in the air. The tap water in Warsaw went from light brown to a pleasant pale yellow.
For all the looting, corruption, and inefficiency of privatization, enough of the new wealth got through that the overall standard of living went up. Living standards in Poland in 2010 had more than doubled from 1990.
In the same time period, in the United States, I’ve seen a whole lot of nothing. Despite fabulous technical progress, practically all of it pioneered in our country, there’s been a singular failure to connect our fabulous prosperity with the average person.
A study just out shows that for the median male worker in the United States, the highest lifetime wages came if you entered the workforce in 1967. That is astonishing. People born in 1942 had better lifetime earnings prospects than people entering the workforce today.
You can see this failure to connect with your own eyes even in a rich place like Silicon Valley. There are homeless encampments across the street from Facebook headquarters. California has a larger GDP than France, and at the same time has the highest poverty rate in America, adjusted for cost of living. Not only did the tech sector fail to build up the communities around it, but it’s left people worse off than before, by pricing them out of the places they grew up.
Walk the length of Market Street (watch your step!) in San Francisco and count the shuttered store fronts. Take Caltrain down to San Jose, and see if you can believe that it is the richest city in the United States, per capita. The massive increase in wealth has not connected with a meaningful way with average people’s lives even in the heart of tech country, let alone in the forgotten corners of the country.
The people who run Silicon Valley identify with progressive values. They’re not bad people. They worry about these problems just like we do; they want to help.
So why the failure to do anything?
Like T.S. Eliot wrote:
Between the idea
And the reality
Between the motion
And the act
Falls the Shadow
As I said earlier, the tech industry hates messy problems. We’d rather dream up new problems we can solve from scratch.
One reason nothing happens is a culture of tax evasion. There’s a folk belief in American business that if you pay full taxes, you’re not doing your fiduciary duty, and your board will fire you.
Apple now has a quarter trillion dollars offshore that it refuses to put into direct productive use in the United States. Apple boasts that its products are designed in California—they will sell you a $300 book called Designed By Apple In California. But they do their damndest to make sure that California never sees a penny of their overseas profits.
You in the EU are all too familiar with this brand of tax evasion. Google, Amazon, Apple, Microsoft have all been under investigation or in court on charges of evading European taxes.
Another reason good intentions don’t translate is that capitalism, especially venture capital, doesn’t work very well when there is vast wealth inequality.
The richest 20 people in tech control a fortune of half a trillion dollars in personal wealth, more than the GDP of Sweden.
This small subculture of wealthy technophiles promotes investment into luxury goods for rich people, or into “mom as a service” types of companies that cater to spoiled workaholics in the tech industry. And so we end up with things like a $120M juice squeezer, or three startups competing to deliver organic baby food.
Silicon Valley brings us the worst of two economic systems: the inefficiency of a command economy coupled with the remorselessness of laissez-faire liberalism.
One reason it’s been difficult to organize workers in the tech industry is that people have a hard time separating good intentions from results. But we have to be cold-blooded about this.
Tech companies are run by a feckless leadership accountable to no one, creating a toolkit for authoritarianism while hypnotized by science-fiction fantasy.
There are two things we have to do immediately. The first is to stop the accelerating process of tracking and surveillance before it can do any more harm to our institutions.
The danger facing us is not Orwell, but Huxley. The combo of data collection and machine learning is too good at catering to human nature, seducing us and appealing to our worst instincts. We have to put controls on it. The algorithms are amoral; to make them behave morally will require active intervention.
The second thing we need is accountability. I don’t mean that I want Mark Zuckerberg’s head on a pike, though I certainly wouldn’t throw it out of my hotel room if I found it there. I mean some mechanism for people whose lives are being brought online to have a say in that process, and an honest debate about its tradeoffs.
I’m here today because I believe the best chance to do this is in Europe. The American government is not functional right now, and the process of regulatory capture is too far gone to expect any regulations limiting the tech giants from either party. American tech workers have the power to change things, but not the desire.
Only Europe has the clout and the independence to regulate these companies. You can already point to regulatory successes, like forcing Facebook to implement hard delete on user accounts. That feature was added with a lot of grumbling, but because of the way Facebook organizes its data, they had to make it work the same for all users. So a European regulation led to a victory for privacy worldwide.
We can do this again.
Here are some specific regulations I would like to see the EU impose:
With these rules in place, we would still have Google and Facebook, and they would still make a little bit of money. But we would gain some breathing room. These reforms would knock the legs out from underground political ad campaigns like we saw in Brexit, and in voter suppression efforts in the US election. They would give publishers relief in an advertising market that is currently siphoning all their earnings to Facebook and Google. And they would remove some of the incentive for consumer surveillance.
The other thing I hope to see in Europe is a unionized workforce at every major tech company. Unionized workers could demand features like ephemeral group messaging at Facebook, a travel mode for social media, a truly secure Android phone, or the re-imposition of the wall between Gmail and DoubleClick data. They could demand human oversight over machine learning algorithms. They could demand non-cooperation with Trump.
And I will say selfishly, if you can unionize here, it will help us unionize over there.
If nothing else, we need your help and we need you to keep the pressure on the tech companies, the Trump Administration, and your own politicians and journalists, so that the disaster that happened in the United States doesn’t repeat itself in Germany.
You have elections coming soon. Please learn from what happened to us. Please stay safe.
And please regulate, regulate, regulate this industry, while you can.
Thank you.
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]]>One organization, Trackography, has created tools to expose the big data operations tracking you online. Even better, Trackography’s companion project, My Shadow, helps ordinary people control their own data.
Extracted from https://myshadow.org/trackography
What is online tracking?
Have you ever read a newspaper and noticed a stranger reading it over your shoulder? Reading the news online is like having Google, Facebook, or Twitter doing the same thing. Known as “third party trackers”, these companies collect data about who you are, what you’re reading and what you’re interested in, usually without you ever knowing it.
What is Trackography?
Trackography is an open source project of Tactical Tech that aims to increase transparency about the online data industry by illustrating who tracks us online and where our data travels to when we access websites. In particular, Trackography shows:
Extracted from https://myshadow.org/self-doxing-exploring-you-visible-data-traces
Self-doxing: exploring your visible data traces
Taking a deeper look at your visible online footprint can be a first step toward taking more control over your data and managing your online identity/identities
Most of us have probably searched our own name at some point. But search engines don’t pick up everything. Investigating yourself on the internet is also known as ‘self-doxing’, and it can be a very useful way to see what’s already out there about you, and make decisions for the future
Once you’ve doxed yourself, take a critical look at the data, think about what a stranger may be able to figure out with just a little effort. You might want to keep certain things private or separate your online identities.
Extracted from https://myshadow.org/trace-my-shadow
Trace My Shadow
Trace my shadow is a tool that allows you to get a glimpse into the digital traces you’re leaving – how many, what kinds, and from what devices.
Start by selecting the device and services that you use. See how many traces you leave and what you can do take control of you traces.
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