Decision making – P2P Foundation https://blog.p2pfoundation.net Researching, documenting and promoting peer to peer practices Mon, 10 Jun 2019 07:26:21 +0000 en-US hourly 1 https://wordpress.org/?v=5.5.15 62076519 The Art of Maintaining “Good Vibes:” lessons on practices and skills from two egalitarian communities https://blog.p2pfoundation.net/the-art-of-maintaining-good-vibes-lessons-on-practices-and-skills-from-two-egalitarian-communities/2019/06/08 https://blog.p2pfoundation.net/the-art-of-maintaining-good-vibes-lessons-on-practices-and-skills-from-two-egalitarian-communities/2019/06/08#respond Sat, 08 Jun 2019 08:00:00 +0000 https://blog.p2pfoundation.net/?p=75274 Katarzyna Gajewska: If you can make it there, you can make it anywhere. Egalitarian communes create an alternative to capitalist individualist lifestyle and values. The add communal organization of life and sharing living space to the self-managed enterprises that they operate to generate income. Living in such setting means agreeing to be challenged and confronted... Continue reading

The post The Art of Maintaining “Good Vibes:” lessons on practices and skills from two egalitarian communities appeared first on P2P Foundation.

]]>

Katarzyna Gajewska: If you can make it there, you can make it anywhere. Egalitarian communes create an alternative to capitalist individualist lifestyle and values. The add communal organization of life and sharing living space to the self-managed enterprises that they operate to generate income. Living in such setting means agreeing to be challenged and confronted with the conditioning of modern upbringing. They developed practices that help to create an alternative to the socialization in the capitalist system. Maintaining “good vibes” does not come naturally as we may assume but requires structure, regular practices, and group effort. In a community, a two-person conflict is a community affair because the entire community may be affected.

Creating an alternative economy and organization of production implies a transformation of the relations and ways of inter-personal functioning that have been inculcated into hierarchy culture and the capitalist system. The following analysis will give some insights into intentional ways of creating a new culture that can serve as an inspiration for the organizations that want to create an alternative to the mainstream. We can learn from these advanced forms of cooperation for other co-operative projects.

I interviewed dozens of members of two egalitarian communities (also called communes), rural Acorn community in Virginia, US (consisting of 30 adults and one child at the time of research in 2014) and suburban Kummune Niederkaufungen near to Kassel in Germany (consisting of 60 adults and 20 teens and children in 2016). Egalitarian communities constitute a more advanced version of experimenting with alternative economy than ecovillages. They share labor, land, and resources according to one’s needs and everyone contributes in a chosen way to reproductive and income-producing endeavors. They apply the principle of consensus to their decision-making.

How the communes maintain good vibes?

In both communities, there are weekly meetings to discuss and make decisions. They are also an occasion to get updates on the lives of individual members and communal affairs. In Niederkaufungen, there is a general meeting once a week and working groups that discuss specific topics meet according to their own schedules. In Acorn, another weekly meeting is scheduled to discuss a proposed topic with a moderator. This may serve as a preparation for decision-making during weekly General Assembly.

In both communes, all kinds of conflicts, all kinds, including romantic breaks-ups are seen as a communal affair. There are several people who volunteer to be mediators in such cases and help the conflicted to communicate. One of Niederkaufungen’s enterprises is a training center for non-violent communication (it is a method and theory developed by Marshall B. Rosenberg1). Therefore, the community has experienced trainers and many of the members are familiar with the method. This, however, does not mean that there are no conflicts. Some people have not talked to each other for years as a consequence of a conflict. Some resentments are held for a long time, which is often caused by not knowing and understanding the other. They may avoid the resented person and gossip. Some people feel frustrated because decisions and changes in the life of the commune take such a long time. Discussions in groups to understand different standpoints on an issue causing a conflict also may take time.

Living in a commune is not easier than in the mainstream society – it is challenging in a different way. It involves a lot of talking: in assembly, in smaller groups, informal exchanges. Gossiping is a form of dealing with frustration. Talking seems to be a crucial factor in maintaining togetherness and self-insight.

Both communities recognize that being closer and more inter-dependent than it is usually the case in the relationships outside one’s family is a challenge. The communes have developed their own ways of
maintaining community spirit and good relations among communards.

Acorn:

  • regular personal updates, so called “clearness process” : “This measure consists of weekly check-ins – short sharing of how one feels during a weekly meeting, presenting one’s wellbeing and plans towards the community once a year, and obligation to talk with each community member in a one-on-one conversation at least once a year. The latter one is reported during the weekly community meeting. For example, someone shared that the obligatory conversation made her realize that she had a lot in common with someone she hardly talked to all the year.” (Gajewska 11 October 2016)
  • principle of no “withholds”: “The principle of “no withholds” bases on the premise that long-term frustration may result in explosion or bad atmosphere. Members schedule an appointment to share their frustration. The addressee of this revealing is supposed to abstain from responding during certain time and integrate the feedback.” (Gajewska 11 October 2016).

Niederkaufungen:

  • therapy groups: Some members choose to meet regularly in meetings, for example, men’s group, to provide each other support and more insight. There is no leader or expert. Meeting and exchanging in the group aims at therapeutic effect.
  • individual therapy: Some of my interviewees participated in individual psychotherapy sessions during their stay in the community. One of them reduced working hours to allow time for processing the insights from the therapy. They considered it to be helpful to change their functioning in the group. One of my interviewees observed that thanks to individual intense therapy, which was made possible by lowering work load for this period, this person started to perceive other members differently, with less projections and blaming others.
  • practicing non-violent communication: the members that I interviewed seemed to have internalized the principles of Rosenberg’s method. They process their emotions and ask what is behind a conflict. Also other members may step in to talk about a disagreement and help conflicted parties understand their needs better.
  • rules regarding the use of mobile phones and similar devices: they are allowed only in private spaces and they shall not be used in the common area such as communal dining room.

Cultivating communal skills in the mainstream world

Creating an alternative reality to the one imposed by neoliberal agenda requires capacity to organize, be part of a group, commitment to collective efforts. These skills are a base for cooperative enterprises, consumer self-organizing, and other forms of collective autonomy. Many of my interviewees mentioned that work is different in their communes because they can show up the way they are. There is less pretending. I am convinced that culture can be shaped despite our conditionings. It is an interesting human adventure to look into the mystery of inter-personal relations. Many of the communards that I interviewed revealed intentional personal and group work on this very aspect. They undertook practical steps to make it work. So can we.

Short description of Acorn and Niederkaufungen

Acorn community is a farm based, anarchist, secular, egalitarian community of around 32 folks, based in Mineral, Virginia. It was founded in 1993 by former members of neighboring Twin Oaks community. To make their living, they operate an heirloom and organic seed business, Southern Exposure Seed Exchange (“SESE”), which tests seeds in the local climate and provides customers with advice on growing their own plants and reproducing seeds. They work with about 60 farms that produce seed for them, which they test for good germination, weigh out, and sell or freeze for future use. The seeds are chosen according to their reproduction potential so that gardeners can reproduce seeds from the harvest instead of buying them every season. The enterprise conducts and publishes research on the varieties so that customers take less risks when planting them. Acorn is affiliated to the Federation of Egalitarian Communities, a US network of intentional communities that commit to holding in common their land, labor, resources, and income among community members.

Kommune Niederkaufungen consists of about 60 adults and 20 teenagers and children. It was founded in the late 1986, after three years of preparing and campaigning. Meanwhile other income-sharing communities have been established in the region of Kassel. They are a left wing group, with positions that range from radical and social feminist, through green/ecologist standpoints, over Marxism and communism, to syndicalist and anarchist positions. Many communards are active in political groups and campaigns in Kaufungen and Kassel. Nowadays, they are economically autonomous. Their enterprises include elderly daycare, child daycare, training in non-violent communication, a seminar center, catering and food production, carpentry. Some members are salaried outside of the commune. To become a member, one needs to give all the property and savings to the commune. However, it is possible to negotiate a sum of money in case of exit from the commune to start a new life. The commune is a member of German network Kommuja. To read more about the commune, see: https://www.kommune-niederkaufungen.de/english-informations/

Authors’s articles on both communities (you can find references included in this article)

  1. Gajewska, Katarzyna (Autumn 2018): Practices and skills for self-governed communal life and work: examples of one US and one German egalitarian community. Journal of Co-operative Studies 51(2): 67-72.
  2. Gajewska, Katarzyna (25 June 2018). How to Start and Maintain a Micro-Revolutionary Project. Grassroots Economic Organizing (GEO). http://geo.coop/story/how-start-and-maintain-micro-revolutionary-project
  3. Gajewska, Katarzyna (2017): Kommune Niederkaufungen – jak się żyje w 60-osobowej wspólnocie. [Kommune Niederkaufungen – on living in a 60-person commune], quarterly Nowy Obywatel [New Citizen].
  4. Gajewska, Katarzyna (9 October 2017): Raising children in egalitarian communities: An inspiration. Post-Growth Institute Blog http://postgrowth.org/raising-children-in-egalitarian-communities-an-inspiration/
  5. Gajewska, Katarzyna (11 October 2016): Egalitarian alternative to the US mainstream: study of Acorn community in Virginia, US. PostGrowth.org http://postgrowth.org/egalitarian-alternative-acorn-community/ , first published in Bronislaw Magazine
  6. Gajewska, Katarzyna (21 July 2016): An intentional egalitarian community as a small-scale implementation of Post-Capitalism. P2P Foundation Blog https://blog.p2pfoundation.net/an-intentional-egalitarian-community-as-a-small-scale-implementation-of-postcapitalist-peer-production-model-of-economy-part-i-work-as-a-spontanous-voluntary-contribution/2014/12/27
  7. Gajewska, Katarzyna (10 January 2016): Case study: Creating use value while making a living in egalitarian communities. P2P Foundation Blog, http://blog.p2pfoundation.net/an-intentional-egalitarian-community-as-a-small-scale-implementation-of-postcapitalist-peer-production-model-of-economy-part-ii-creating-use-value-while-making-a-living/2016/01/10
  8. Gajewska, Katarzyna (27 December 2014): An intentional egalitarian community as a small-scale implementation of postcapitalist, peer production model of economy. Part I : Work as a spontanous, voluntary contribution. P2P Foundation Blog, http://blog.p2pfoundation.net/an-intentional-egalitarian-community-as-a-small-scale-implementation-of-postcapitalist-peer-production-model-of-economy-part-i-work-as-a-spontanous-voluntary-contribution/2014/12/27
    This is a shortened and modified version of the article : Katarzyna Gajewska (Autumn 2018): Practices and skills for self-governed communal life and work: examples of one US and one German egalitarian community. Journal of Co-operative Studies 51(2): 67-72.
    This article contains excerpts of already published texts in Creative Commons and is under Creative Commons licence.

Katarzyna Gajewska, PhD, is an independent scholar, workshop leader, and transformational guide. She has published on alternative economy, universal basic income, non-digital peer production, collective autonomy, food and health. You can contact her at: k.gajewska_comm(AT)zoho.com.
List of publications here
Facebook: Katarzyna Gajewska – Independent Scholar


1 Marshall B. Rosenberg was the founder and director of educational services for The Center for Nonviolent Communication.

Header image: “The Poop Deck is a humanure toilet with two seats. The sign adjusts that way in case you want company while you do your business.” – The picture was taken in Twin Oaks egalitarian community. Picture and picture description by Raven Cotyledon from Commune Life (creative commons)

The post The Art of Maintaining “Good Vibes:” lessons on practices and skills from two egalitarian communities appeared first on P2P Foundation.

]]>
https://blog.p2pfoundation.net/the-art-of-maintaining-good-vibes-lessons-on-practices-and-skills-from-two-egalitarian-communities/2019/06/08/feed 0 75274
OPEN 2018 – Decision making for participatory democracy https://blog.p2pfoundation.net/open-2018-decision-making-for-participatory-democracy/2018/11/12 https://blog.p2pfoundation.net/open-2018-decision-making-for-participatory-democracy/2018/11/12#respond Mon, 12 Nov 2018 11:00:00 +0000 https://blog.p2pfoundation.net/?p=73416 Shu Yang Lin from PDIS.tw; Francesca Pick, Co-Founder Greaterthan & OuiShare Fest; and Richard Bartlett Co-founder of Loomio sharing insights into online decision-making systems; how online voting tools enable stakeholders to have an active say in decisions that affect them… See the shared notes from this session too.

The post OPEN 2018 – Decision making for participatory democracy appeared first on P2P Foundation.

]]>
Shu Yang Lin from PDIS.tw; Francesca Pick, Co-Founder Greaterthan & OuiShare Fest; and Richard Bartlett Co-founder of Loomio sharing insights into online decision-making systems; how online voting tools enable stakeholders to have an active say in decisions that affect them…

See the shared notes from this session too.

The post OPEN 2018 – Decision making for participatory democracy appeared first on P2P Foundation.

]]>
https://blog.p2pfoundation.net/open-2018-decision-making-for-participatory-democracy/2018/11/12/feed 0 73416
Does everything have to be simple? The case for complexity in business https://blog.p2pfoundation.net/does-everything-have-to-be-simple-the-case-for-complexity-in-business/2018/07/09 https://blog.p2pfoundation.net/does-everything-have-to-be-simple-the-case-for-complexity-in-business/2018/07/09#respond Mon, 09 Jul 2018 08:41:00 +0000 https://blog.p2pfoundation.net/?p=71672 On some accounts, we are moving from a world of hierarchy to a world of networks. A common feature of hierarchies, with its emphasis on communications as instructions, has been to promote simplicity, assigning low value to what lies outside of its frame of reference. So, can complexity now make a comeback in business? Ed... Continue reading

The post Does everything have to be simple? The case for complexity in business appeared first on P2P Foundation.

]]>
On some accounts, we are moving from a world of hierarchy to a world of networks. A common feature of hierarchies, with its emphasis on communications as instructions, has been to promote simplicity, assigning low value to what lies outside of its frame of reference. So, can complexity now make a comeback in business?

Ed Mayo: I work in the co-operative sector. Co-ops are different and much of this, as I see it, comes down to the fact that co-ops tend to be characterised by complex purpose.

We are set up primarily to meet needs, not to generate profits. Our owners have overlapping interests, as they are both investors and participants in the enterprise (such as customers or workers). We are expected to live up to seven different (internationally agreed) principles and how we do that – our culture – is shaped by a range of ethical values.

Telegraph pole outside a co-operative nursery, Seoul

A tide of simplicity

In contrast, the wider business environment within which we operate is increasingly characterised by assumptions of simple purpose: return on capital for external investors.

In most markets, the shift to simple has shaped institutions and policies, such as accounting standards or taxation, that are designed to encourage performance against that purpose. As a result, as co-ops, we are often swimming against a tide of simplicity.

How do co-ops around the world track their performance or design their reporting systems? This is the topic next week in London (neatly falling in the UK Co-operatives Fortnight with its theme of the Co-operative Difference) for an international symposium on co-operative accounting and reporting, organised by the great co-op business school, Sobey (from St Mary’s Halifax, Canada).

Accounting, set up to make clear what is true and fair, is a case study of simplicity versus complexity in business. The move to harmonise international corporate accounting standards over the last decade looks to reduce the costs of complexities at a global level of different accounting traditions – a worthwhile goal (even if somehow in the process, the complexity of delivering global standards further reinforces the dominance of the big four accountancy firms).

But the drive for accounting simplicity can cross over into an attempt to reduce diversity. From time to time, international accounting policy makers want to move member capital from an asset, co-invested in a joint endeavour, to a liability, assuming that it is a promise of money owed by the business to those who participate in it. Why? For simplicity only, as if all companies could be treated as if they were owned by investors, rather than other stakeholders. But for financial co-operatives, among others, a move like this could mean instant closure.

For and against

Simplicity in business, in terms of return on capital, has significant strengths of course, including these five:

  1. Decision-making. It is easier within the business to judge trade-offs and investment opportunities.
  2. Capability. There are plenty of tools to draw on, plenty of expertise to bring in.
  3. Communication. Not surprisingly, simplicity is easier to communicate. Expectations are clearer, the chance for conflict reduced.
  4. Comparison. With net profit, return on capital and share prices, it easier to see and to compare how a business is performing.
  5. Accountability. Simpler purpose makes simpler accountability, because it is clearer what to account for – less room for people who use complexity as a source of obfuscation.

Staircase at the National Co-op Centre, Warsaw

But simplicity becomes an obstacle, when the context changes and these same strengths turn to weakness:

X Decision-making. Chasing financial results, like share price, makes companies act for the short-term rather than on long-term drivers of success.

X Capability. More subtle aspects of the business, such as culture, are less valued.

X Communication. The purpose of making someone else money is not motivating for the workforce or for customers.

X Comparison. Simple metrics can be misleading, encouraging conformity rather than diversity and learning.

X Accountability. Wider social responsibility or stakeholder concerns are sidelined, generating the potential for risk and backlash

The case for complexity is that businesses operate in complex and fast-moving environments. To succeed, they need sufficient complexity in their own feedback and learning systems to adapt and improve.

One example is innovation. The two most common sources for business innovation are workers and customers. Where you are owned by your workforce, or by your customers, as in the co-operative model, you stand a better chance of capturing those ideas and adapting in line what they offer.

A second example is loyalty. Where people identify personally and collectively with the purpose of a business, going beyond simply making money, they are likely to be more engaged and more loyal to the business, as workers, suppliers or as customers.

The third example is the challenge of sustainable development, increasingly the focus of policy concern and action. Business is challenged to act on a complex array of risks and opportunities that are hard to reduce to simple metrics.

Taking these, the case for complexity in business can perhaps be expressed in these five characteristics:

  1. Realism. The context within which companies operate is complex, so matching this can lead to more realistic decisions.
  2. Responsiveness. Embracing complexity encourages a culture of openness and enquiry, helpful for listening and learning.
  3. Safety. Companies that look at their interactions with the world through a lens of complexity are less likely to be blindsided when risks arise.
  4. Strategy. In complex models, no one aspect is weighed alone without addressing the totality, supporting companies in moving forward in an integrated way.
  5. Sustainability. The challenges of sustainability are complex and companies that succeed will be those able to sense and adapt to hard-to-predict changes.

There are other, more philosophical grounds too to affirm complex purpose – as a counter to the ‘financialisation’ of life, as an expression of freedom and as a component of cultural diversity.

The search for middle ground

As I see it, the response of business policy in many jurisdictions is to mitigate the weaknesses of simplicity, by interventions that encourage and require compensating actions to restore some complexity.

In a European context, stakeholder engagement and to a degree, stakeholder accountability, is a longstanding tradition. Having workers on the boards of German companies (co-determination), a tradition with roots post-war in the co-operative model, has been good for the German economy.

The Nordic countries have led the way on gender diversity, again with the argument that company boards need mixed perspectives rather than narrow unity – just one more example of the ‘law of requisite variety’: that you have to be able to reflect the complexity of your context in order to succeed in that context over time.

In the UK, the draft new governance code from the Financial Reporting Council is an overt attempt to move listed companies towards a greater degree of complexity – encouraging a focus on long-term purpose, engagement with the workforce, values and culture.

To that extent, companies are being encouraged to be more co-operative, more complex. And these are areas in which co-ops have tended to lead – on values for example. As I point out in my book, Values: how to bring values to life in your business, values evolved as a collaborative decision-making tool in the context of complex options. Values are a short-cut way of making decisions – as one co-op procurement lead says to me, “values are our handrails.”

So, should co-ops also move the same way, adding to complexity, further complexity?

My view by and large is no. There are of course some of those opportunities, evident in the rise of more participatory tools for decision-making, and the hopeful interest in multi-stakeholder models of governance.

I would argue that if co-ops need to change, it is usually towards more simple complexity.

An example is the UK’s consumer retail co-ops. For larger and more longstanding co-ops, there can always be a degree of drift in the sheer accumulation of expectations. To succeed, a co-op needs to be clear on how it makes a difference to its members.

Lincolnshire Co-operative has been going through exactly this process, with some support from us at Co-operatives UK. Successful, with over 250,000 members, and 150 years under its belt, the Chief Executive, Ursula Lidbetter has supported a process where the Board and members develop a clear forward purpose for the society: a few words, simple to say but still rich and complex in content and intent for what makes it so different as a business.

With a clear focus on what matters, what value is for members, it is then easier to choose the metrics that can paint a picture, alongside other forms of feedback, of performance. Merthyr Valley Homes tracks a range of indicators, including spending in the local economy and weekly levels of litter. The results are open to the members: residents and staff. For one social club in Yorkshire, the lead indicator is barrels of beer sold weekly. Members tell them what else they should be doing – the benefit of a participatory co-op, but key indicators help to balance that complexity of expectation with a more simple story of performance over time.

That is something which we are helping with, through the development of guidelines for the co-operative sector in narrative reporting.

More simplicity or more complexity?

The balance between simple and complex is one many others have considered. The words of Oliver Wendell Holmes, a late nineteenth century US Supreme Court Justice, are worth the repetition: “for the simplicity that lies this side of complexity, I would not give a fig, but for the simplicity that lies on the other side of complexity, I would give my life.”

The great mathematicians and philosopher Alfred North Whitehead, said in a lecture a century ago: “we are apt to fall into the error of thinking that the facts are simple because simplicity is the goal of our quest. The guiding motto in the life of every natural philosopher should be, ‘Seek simplicity and distrust it.”

I appreciate the modern Law of Conservation of Complexity, also called Tesler’s Law, after Larry Tesler, the computer scientist who is credited with inventing cut/copy and paste. This states: Every application must have an inherent amount of irreducible complexity… The only question is who will have to deal with it.

The implication is that designers can help ensure that the simple is not over-simplistic and the complex is not over-complicated. Computers, since Tesler’s days at Xerox have become more complex in terms of technology but more simple in terms of ease of use. In turn, complex software, such as the open source Unix operating programme suite, might be designed on the basis of simple subsets, collaboratively assembled, that do a single task well.

In business, it seems that simplicity alone is of value, complexity a necessary constraint. In terms of business philosophy, simplicity sells.

Ceiling at a coop and trade union education centre, Helsingor

I argue the opposite. There is a value to complexity, and a growing value at that. And yet, the need for simplicity remains a necessary constraint.

Like a flock of birds, wheeling in the sky, complex systems can emerge from simple rules, while retaining a function, of collective intelligence, what Geoff Mulgan calls ‘the bigger mind’ – or to the observer, beauty – which can’t simply be reduced down to those rules.

For my colleagues in the co-operative sector, the moral is that we should embrace complexity – and promote our understanding on how best to organise around it.

——————-

Footnote

This is all an example perhaps of a wider challenge that goes to the heart of a generation of debates on economics. A substantive body of work looks to redefine wealth and progress beyond the simple aggregate of money flows in the economy (or Gross Domestic Product), to integrate the context of unpaid labour, well-being, economic externalities and sustainability thresholds.

What we have learned is that while a new map (such as the triple bottom line) can sometimes become part of the landscape itself, a static description is not enough. There needs to a dynamic perspective that integrates things – a theory of change.

You can, for example, have as many different forms of ‘capital’ as you like in your (satellite) national accounts, but if they don’t make it easier to build an account of what is happening across the complexity of those domains, they don’t necessarily help. Of course, the simple option, which is to use money as a common denominator simplifies may help even less if it assumes that we can buy our way out of one or another dimension of collapse in environmental functions that are critical to habitable life.

The United Nations Sustainable Development Goals gives one interpretative framework and offers an important reference point. It is good to see it used by so many co-ops and Fairtrade organisations worldwide in their planning. And yet, as a complex array, it does not resolve the challenge of displacing the dominant simplicity of economic growth.

The struggle for what Paul Ekins and Manfred Max-Neef many years ago called ‘Real-Life Economics’, reflecting the complexity of human nature and natural systems, continues…

 

 

 

Republished from Ed Mayo’s Blog

Photo by bdesham

The post Does everything have to be simple? The case for complexity in business appeared first on P2P Foundation.

]]>
https://blog.p2pfoundation.net/does-everything-have-to-be-simple-the-case-for-complexity-in-business/2018/07/09/feed 0 71672
5 tips for making better team decisions https://blog.p2pfoundation.net/5-tips-for-making-better-team-decisions/2014/10/08 https://blog.p2pfoundation.net/5-tips-for-making-better-team-decisions/2014/10/08#respond Wed, 08 Oct 2014 06:37:33 +0000 http://blog.p2pfoundation.net/?p=42190 Here is a guest contribution from our friend Richard D Bartlett, one of the developers at our favourite decision making tool, the wonderful Loomio. It was originally published at medium.com Hi I’m Richard D. Bartlett: I work at Loomio, a team building an online tool for group decision-making. We started building software to coordinate activists, and... Continue reading

The post 5 tips for making better team decisions appeared first on P2P Foundation.

]]>
You're making decisions by consensus, but are you collaborating?

Here is a guest contribution from our friend Richard D Bartlett, one of the developers at our favourite decision making tool, the wonderful Loomio. It was originally published at medium.com


Hi I’m Richard D. Bartlett: I work at Loomio, a team building an online tool for group decision-making. We started building software to coordinate activists, and now we help teams and organisations of all kinds make better decisions.
We’re a horizontal organisation, so good coordination is totally critical for us—not having a formal management structure means we’d fall apart without it. But all workplaces—even those with more traditional management structure—benefit when decisions are made with group input. With the right processes, you can leverage your team’s collective wisdom to make better decisions.

I asked our team of facilitators and software developers for their top tips for making better decisions, and surprisingly enough they had lots of great ideas! Here’s my favourite five:


1. Set the context and make the invitation

Decision-making is all about communication: your group can only make good decisions together if there’s a foundation of good communications in place first. This means being clear about what the purpose of a discussion or meeting is, who needs to be involved, what the time-frame is, and what people can expect.

Often, lack of engagement doesn’t mean people don’t care, it means something’s keeping them from real participation. Transparency isn’t about information not being secret, it means that the people closest to the information do the proactive work to make it accessible—physically and conceptually—to everyone who needs to understand it to participate in a decision effectively.


2. Try some simple process hacks

If you’re not happy with how your team is making decisions, don’t just try harder, try something different. We’ve found a bunch of different process hacks that have made us much more effective:

  • Stand up!
    Start the day with the team standing in a circle. Everyone answers 3 questions: what did you do yesterday? what are you doing today? is there anything blocking your way? Stand-up is only over once all the blocks are either solved, or people are assigned to resolve them. If you keep these meetings super short and strictly focussed on the process, you’ll find they’re like collaboration super-juice.
  • Check in
    We start many of our meetings with everyone ‘checking in’ before we get to the agenda. These check-ins are focused not on your work tasks, but on how you’re doing as a human being. If you’re going through a rough patch at home, or you’re sick, or you have exciting positive news, understanding your state of mind will help the entire group have the right context to interpret how you’re communicating.
  • Leave the office
    Periodically we’ll leave the office for an ‘Away Day’ or a weekend retreat. Getting out of the office means you leave the operational concerns behind so you have space for the deep strategic planning and culture-building that makes for a robust, agile organisation.

These practices are appropriate for different teams at different times. You might find some of them work for you, and you might need to invent some of your own.


3. Empower everyone to take acts of facilitation

Sometimes having a designated facilitator makes sense; you can also distribute the role so that everyone’s keeping their eye on group process. An act of facilitation is action taken from the perspective of what’s best for the group, as opposed to only your individual perspective.

This can take many forms, like:

  • noticing: “I’m sensing tension in this discussion, do we want to talk about where that’s coming from?”
  • giving feedback: “I hear what you’re saying, but the way you’re saying it might not being landing well for some people”
  • reflecting back to the group: “We seem to be bikeshedding on this—what if we left that aspect of the decision to the working group to determine, and we used our time now to focus on the core issues?”

These skills come from practice, and normalizing these kinds of statements through repetition and example. Acts of facilitation are not just for the manager, or the person who called the meeting—they are for everyone.


4. Listen for the people you’re not hearing

Good decisions come from diverse perspectives. Empowerment and innovation go hand in hand. If you want to innovate, you have to make space for different points of view—luckily, this is also what you need to do if you want a team where everyone is empowered. Whether you’re a software company building a product, or a community group organising for social change, you always need to be aware of who you’re listening to.

All kinds of cultural and technical factors conspire to privilege some voices at the expense of others. There are many practices you can implement to systematically challenge that bias, but just being aware of it is a good starting point.

A friend of mine named Charlie DeTar developed a neat little tool called the Progressive Clock, which is all about tracking how much speaking time in meetings is taken up by different demographic groups. Whether or not you use the software, the idea is super powerful—if everyone’s got the clock running in their head, you’re way less likely to only hear from the middle-aged white male contingent (don’t worry, I’m including myself in there) at the exclusion of everyone else.

Hearing new perspectives always lead to a more comprehensive understanding of an issue, which means you’re much more likely to make the right decision.


5. NEVER MAKE DECISIONS BY EMAIL!

Trying to make a group decision over email is like trying to tie a bunch of cats together with an eel while wearing oven mitts. Don’t bother! Email is great for one-to-one or one-to-many communication, but it just wasn’t designed for coming to clear outcomes. And neither was Facebook. Making decisions in a Facebook group is like trying to have a meeting in a shopping mall. You want to make sure you’re using the right tools for the job—when you need to bring an online group discussion to a clear decision, either use something purpose-built for decision-making (Loomio is obviously the one I’m pretty excited about) or get together in person.


When I had my first experience of a collective decision-making process that actually worked well, it totally changed my life. Since then I’ve been working with an amazing team to share this experience with as many people as possible.

Loomio co-founderRichard D. Bartlett

Getting group input into a decision always makes it better—it doesn’t just make people feel good, it leads to more innovative ideas and more effective collaboration. But it can be really challenging if you don’t have the right technical and cultural tools.

We’re pretty excited about the prototype tool we’ve developed so far, which all kinds of teams are already using to distribute decision-making and collaborate more effectively. Right now we’re crowdfunding so we can build an amazing new platform and give it away to the world.

These 5 tips are just a snapshot of what we’ve learnt so far. I’d love to hear from your experience! ?

The post 5 tips for making better team decisions appeared first on P2P Foundation.

]]>
https://blog.p2pfoundation.net/5-tips-for-making-better-team-decisions/2014/10/08/feed 0 42190